Warranty Support

Update: Following a "customer-first" rule!

Our warranty support does not cover human-induced product issues, Please read our return policy first for more details. 

When you face any issue with EKSA products, please make sure first that you did warranty registration on our website before contacting or visiting our service centers. Please follow the below steps to claim your warranty.

Stay safe!

(Register to activate your 12-month warranty in 1 month after you receive our product.)

(Customers can contact us or visit our service centers near you when facing any issues on product.)

Note: please provide your purchase proof when you contact or visit us for product support, it could be: order ID, order invoice, receipt, order confirmation email, etc.;

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